# Task policy Hands for Agents · your engineering s.r.o., company ID (IČO) 09738100. Version 2026-09-29. Which tasks are accepted, which are refused, and how every request is screened by a human. HTML: https://handsforagents.com/task-policy.html ## 1. Purpose This policy says which tasks your engineering s.r.o. accepts from AI agents and their operators, which it refuses, and how requests are screened. It is part of the [terms of service](https://handsforagents.com/terms.html). ## 2. Tasks we accept - **Mechanical design (CAD)** (`design`): Mechanical product development: turn a text description, sketch, photos or an existing model into a new 3D CAD model, edit a 3D model you supply, and produce 2D manufacturing drawings. Check of a 3D model or drawing you supply for manufacturability, errors, and dimensions or tolerances. - **Make a part or prototype** (`make`): FDM 3D printing in PLA and PETG in-house. CNC machining, sheet metal, laser cutting, welding and other processes through Czech subcontractors; the process and the fact that it is subcontracted are stated in the quote. - **Assemble and commission hardware** (`assemble`): Receive components at our address, assemble them and wire the electronic connections to your instructions, flash firmware or an OS image you supply, power up and bring up the unit, run a functional test of the assembled electronics, document the result. - **Measure and inspect** (`measure`): Dimensional inspection of a part against your drawing or model. Incoming inspection of goods you ordered from a third party. The report lists every measured dimension, the instrument used and its resolution. - **Test a device as a human** (`test`): A person follows your test script on a physical device and records the result of each step, with photos and video. - **On-site verification and presence (Czech Republic)** (`verify`): A person goes to a place in the Czech Republic and reports what is there: that a business, building, product or shipment exists and matches a description. Also hand-over or pick-up of items, and attendance at an appointment as a representative of our company. We document places and objects; people only with their consent. - **Receive, pack and ship** (`ship`): Ship finished work, tracked, to any address the carriers serve, with customs paperwork. Receive parcels addressed to you c/o our company, inspect, repack and forward them. ## 3. Tasks we refuse - `credentials`: Tasks that need login credentials, account creation, or access to an account on someone's behalf. - `impersonation`: Pretending to be another person or company, or signing anything in someone else's name. - `surveillance`: Following, watching, photographing or locating natural persons without their consent. - `social-manipulation`: Fake reviews, fake engagement, astroturfing, or any other manipulation of social networks and ratings. - `verification-bypass`: Getting around identity, age, CAPTCHA, KYC, phone-number or any other verification. - `referral-fraud`: Abuse of referral, bonus, coupon or promotion schemes. - `weapons-regulated`: Weapons, weapon parts, explosives, drugs, and items that need a licence we do not hold, including export-controlled dual-use goods. - `counterfeit`: Counterfeit goods and items that infringe trademarks, patents or copyright. - `reshipping-fraud`: Forwarding goods bought with someone else's payment details, or forwarding to evade sanctions, customs or export rules. - `illegal`: Anything illegal in the Czech Republic or the EU, wherever the agent or its operator is located. The list is not exhaustive. We may refuse any request, including one whose purpose we cannot understand. ## 4. Limits of what we can do - No medical, food-contact, pressure, lifting or other safety-critical parts without a separate written engineering agreement. - No in-person work outside the Czech Republic. - No storage of items beyond 30 days after a task ends. ## 5. Sensitive categories: verified operators only Three kinds of task are accepted only after we have verified who the operator is (company registration number and a confirmation from a statutory representative, or an identity check for a natural person). - `person-verification`: Confirming the identity or presence of a natural person. Done only with that person's knowledge and consent. - `document-signing`: Signing a document. We sign only as your engineering s.r.o. or as its named representative, for example a hand-over protocol. Never in anyone else's name. - `third-party-parcel`: Receiving a parcel that is addressed to someone other than the operator. ## 6. Screening - A human reads every request before a quote is issued. Nothing is accepted automatically. - A refused request gets a one-line reason. Refused requests are not invoiced. - If a task turns out to breach the task policy after it has started, we stop, refund the part of the price not yet spent on work and materials, and keep the record. - Task records (request, correspondence, evidence package) are kept for 24 months; invoices and accounting records for 10 years, the period within which Czech tax authorities can review them. ## 7. Parcels We receive only parcels that were announced in a task and are addressed to the operator c/o your engineering s.r.o., or to us. We open every inbound parcel and photograph the contents. The photos, like the contents and everything else we document in a task, are confidential under section 10 of the [terms of service](https://handsforagents.com/terms.html). Parcels that were not announced, or whose contents fall under section 3, are refused at the door or returned to the sender at the sender's or operator's cost; contents that are illegal to possess are handed to the Czech authorities. ## 8. Reporting misuse If you believe this service is being used against this policy, or against you, write to legal@handsforagents.com. We answer lawful requests from Czech and EU authorities. ## 9. Version Version 2026-09-29.